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Group of adults sitting in a room together smiling

Treating Patients with C.A.R.E. This workshop focuses on improving patient experience. During this workshop, a conceptual four-point model: Connect, Appreciate, Respond, and Empower (C.A.R.E.) is presented that can be utilized to enhance patient satisfaction, encourage partnership and transform “good” care into “impressive” care.
All members of the healthcare team are highly encouraged to participate in this course.
By the end of this workshop, participants will be able to:

  • Describe the four (4) components of the C.A.R.E. model of communication
  • Demonstrate two (2) C.A.R.E. skills
  • Describe how the C.A.R.E. model can be utilized to deliver impressive healthcare
This workshop was developed by the Institute for Healthcare Communication.

Date(s)

Thursdays, 9:30AM to 12:00PM

Registration Contact

Lisa Fekos

Self-Management Program Central East

1 866 971 5545

Registration Fee

Free

Available Spots

2

November

10

November

17

Or

Get In Touch

1 (866) 971-5545
CE.Self-Management@hccontario.ca