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Group of adults sitting in a room together smiling

Treating Patients with C.A.R.E. This workshop focuses on improving patient experience. During this workshop, a conceptual four-point model: Connect, Appreciate, Respond, and Empower (C.A.R.E.) is presented that can be utilized to enhance patient satisfaction, encourage partnership and transform “good” care into “impressive” care.
All members of the healthcare team are highly encouraged to participate in this course.
By the end of this workshop, participants will be able to:

  • Describe the four (4) components of the C.A.R.E. model of communication
  • Demonstrate two (2) C.A.R.E. skills
  • Describe how the C.A.R.E. model can be utilized to deliver impressive healthcare

 

This workshop was developed by the Institute for Healthcare Communication.

Date(s)

Thursdays, 9:00AM to 11:30AM

Location

Online - no venue
No address,
Central East, M1H 3E3

Venue Room

Online - no meeting room

Registration Contact

Lisa Fekos

Self-Management Program Central East

1 866 971 5545

Registration Fee

Free

Parking

Free

Available Spots

7

November

18

November

25

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Special Instructions

This workshop will be offered online using the Zoom Platform. Participants are required to have a working web-camera to attend the workshop. A reminder email with the Zoom link will be sent to participants a few days before the first session and will also contain a link to download the workbook.

Or

Get In Touch

1 (866) 971-5545
CE.Self-Management@lhins.on.ca